News analysis – Learning curves for the DfES mandarins (PF 8/12/06)
Response to DCR in DfES. Three priority areas for improvement: people management, departmental strategy and clarification of civil service and ministers’ roles in delivery.
Improving ability to consult and get quick feedback from frontline staff. Recognising need to work with bodies sitting beneath it. Introduction of stricter HR management with clear roles and accountabilities.